问题描述
我有戴尔七个月大的电脑。 有时计算机崩溃：屏幕变为空白，对键盘或鼠标没有响应。 唯一的解决方案是按住按钮强行重启。 这个问题发生在我运行VS和
时，有时会在没有VS运行的情况下发生。 我让戴尔远程检查我的电脑。 他们建议我重新安装Windows 7，Office 2010和VS 2010. 这将是一个真正的痛苦。 我怀疑这是一个过热的电源问题。
有关如何与戴尔打交道的任何建议。
预先感谢您的帮助，以及
Jim
I have a seven month old computer from Dell. Occasionally the computer crashes: screen goes blank and no response to keyboard or mouse. Only solution is to hold button down to force reboot. This problem happens at times when I run VS and it happens at other times without VS running. I have had Dell remotely inspect my computer. They suggest I reinstall Windows 7, office 2010 and VS 2010. This would be a real pain. I suspect the problem it an overheating power supply. Any suggestions as how to deal with Dell.
Thanks in advance for your help,
Jim
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