问题描述
我正在使用Windows XP。当我尝试使用Western Digital外置硬盘备份文件时,收到严重错误消息并出现以下错误签名:
BCCode:10000071 BCP1:00000008 BCP2:80042000 BCP3:00000000 BCP4:00000000 OSVer :5_1_2600 SP:3_0产品256_1
错误报告内容为:
C / DOCUME~1 \ ... \ LOCALS~1Temp \ WER923adir00 \ Mini080909-03.dmp
C / DOCUME~1 \ ... \ LOCALS~1Temp\WER923adir00\sysdata.xml
我可以备份JPEG文件,但不能备份MS Office文件。
在备份过程中,登录前会自动重启蓝屏。
感谢您的帮助/建议。谢谢。如果没有在正确的论坛中发布,请告诉我,我会重新发布。
I'm using Windows XP. When I try to backup files using a Western Digital external hard drive, I get a serious error message and the following error signature:
BCCode: 10000071 BCP1: 00000008 BCP2: 80042000 BCP3: 00000000 BCP4: 00000000 OSVer: 5_1_2600 SP: 3_0 Product 256_1
The error report contents are:
C/DOCUME~1\...\LOCALS~1Temp\WER923adir00\Mini080909-03.dmp
C/DOCUME~1\...\LOCALS~1Temp\WER923adir00\sysdata.xml
I'm able to backup JPEG files but not MS Office files.
During the backup procedure, a reboot automatically occurs with blue screen before the login.
I appreciate any help/suggestions. Thank you. If this is not posted in the correct forum, please let me know and I will re-post.
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