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问题描述
当然,最好的指标是用户的满意度.
但是,您对GUI可用性测量了解哪些指标?
例如,常见指标之一是执行操作的平均点击次数.您还知道其他哪些指标?
Of course the best metric would be a happiness of your users.
But what metrics do you know for GUI usability measurements?
For example, one of the common metrics is a average click count to perform action.What other metrics do you know?
推荐答案
Jakob Nielsen有几篇有关可用性指标的文章,其中一篇标题为可用性指标:
Jakob Nielsen has several articles regarding usability metrics, including one that is entitled, well, Usability Metrics:
- 成功率(用户是否可以执行任务)
- 任务需要的时间,
- 错误率和
- 用户的主观满意度.
- success rate (whether users can perform the task at all),
- the time a task requires,
- the error rate, and
- users' subjective satisfaction.
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