本文介绍了Windows 8.1 IAP购买失败的处理方法,对大家解决问题具有一定的参考价值,需要的朋友们下面随着小编来一起学习吧!

问题描述

我有关于Windows 8.1上IAP购买失败的报告,并且查看IAP页面我可以看到购买WP8.1和Windows 10,但不是Windows 8.1

I have had reports of IAP purchases failing on Windows 8.1, and looking at the IAPs page I can see purchases for WP8.1, and Windows 10, but not Windows 8.1

我尝试在我拥有的另一个帐户上购买,并且IAP详细信息和价格显示正常,但是 输入密码确认付款后购买失败。 它说处理付款然后失败。

I tried buying it on another account I have, and the IAP details and price are shown fine, but the purchase fails after typing in the password to confirm the payment.  It says processing payment and then fails.

查看我的应用程序记录API RequestPurchaseAsync返回NotPurchased。

Looking at my application logging the API RequestPurchaseAsync is returning NotPurchased.

应用程序ID是2af59913-e82a 4474-93a0-f93055278cf3

The application id is 2af59913-e82a-4474-93a0-f93055278cf3

谢谢和问候,

马修。

推荐答案

我已经尝试为自己设置一个新帐户并添加一张卡片,而且我遇到同样的问题 - 我无法在Windows 8.1上购买它。 我已尝试提出支持请求,但没有运气。  Windows 10和Windows Phone 8.1似乎没问题......

I have tried setting up a new account for myself and adding a card, and I'm having the same issue- I can't purchase it on Windows 8.1.  I've tried raising a support request, but had no luck.  Windows 10 and Windows Phone 8.1 seem to be ok...


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08-20 17:57