问题描述
在我们的 Twilio 应用程序中，会拨打一个号码，记录通话，并将其 url 通过电子邮件发送给管理员.当没有人接听电话并且客户呼叫接听服务接听并处理呼叫者(可能将他们转接到另一个号码)时，就会出现问题.我们能否检测到接听服务何时接听电话并终止录音/挂断?有事件引发吗?我知道我们可以检测到答录机何时接听(哔哔声)，但上述情况是否可行?
In our Twilio application a number is dialed, the call is recorded, and it's url is emailed to an administrator. An issue occurs when nobody is there to answer the call and the clients call answering service picks up and deals with the caller (perhaps forwarding them to another number). Can we detect when the answering service picks up to handle the call and terminate the recording/hangup? Is there an event raised? I understand we can detect when an answering machine picks up (beeps) but is the above possible?
谢谢.
推荐答案
另外请注意，在英国，OFCOM 对无声呼叫的应答电话检测有相关规定.
Also note than in the UK there are regulations on answerphone detection from OFCOM in regards to silent calls.
违反此规定可能会被处以巨额罚款，TalkTalk 今年被罚款 750,000 英镑.
There can be big fines for breaching this, TalkTalk were fined £750,000 this year.
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