很抱歉，您的虚拟机不可用，因为到远程磁盘的连接丢失

问题描述

今天凌晨5点，我的虚拟机停止工作，在尝试联系支持人员时进入健康状态时无法重置，启动它或执行任何操作，我得到我们在 抱歉，您的虚拟机不可用，因为到远程磁盘的连接丢失以及以下原因:

today at 5 am my vm stopped working, I cannot reset it, start it or anything when going to the health status when trying to contact support I get We're sorry, your virtual machine is unavailable because because of connectivity loss to the remote disk and also this:

Azure服务中断可能会影响此订阅.

我无法访问vm磁盘甚至备份，但我只能得到悲伤的云 图标.

I caanot access the vm disks or even the backups I only get a sad cloud icon.

尝试联系支持也没有用，我担心我的数据丢失了.

Also trying to contact support is useless I am worried my data is lost.

有人可以帮助我吗?

致谢

推荐答案

https://azure.microsoft.com/en-us/status/

您将要监视Azure状态页面以获取进一步的更新.不幸的是，在工程解决问题之前，我们无法采取任何措施.

You will want to monitor the Azure Status Page for further updates. Unfortunately we cannot do anything until the problem has been mitigated by engineering. 

请注意，我们对所有客户数据进行了多次备份，因此不会发生数据丢失.问题解决后，所有虚拟机和数据都应恢复并完全正常运行.问题缓解后，如果您仍然看到 问题让我们知道. 

As a side note, we have multiple backups of all customer data so no data loss should occur. Once the issue has mitigated all Virtual Machines and data should be restored and fully functional. After the issue has been mitigated and if you are still seeing issues let us know. 

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