问题描述
我使用Mandrill API来获取拒绝列表，目前对于标记为hard-bounce，spam或unsub的条目，我从邮件列表中将其删除，这样我就不会尝试将其发送到他们了.
I use the Mandrill API to get the rejection list, and currently for entries where they are marked as hard-bounce, spam or unsub I remove them from my mailing list so that I will not attempt to send to them any more.
但是，我不确定如何处理已标记为soft-bounce的地址.
However, I am not sure how to approach dealing with addresses that have been marked as soft-bounce.
文档似乎表明这些可能是暂时性错误，与MailChimp不同，软反弹不会随着时间的推移而变硬.
The documentation seems to indicate that these may be transient errors, and that unlike say MailChimp, soft bounces don't harden over time.
当试图保持高质量列表时，其他人如何处理这些软反弹?我曾考虑过也许要统计一下他们在那里待了多少天，但是我无法知道Mandrill如何确定他们将物品保留在清单上多久后再尝试.
How have others approached these soft bounces when trying to keep their lists high in quality? I have considered maybe keeping a count of how many days they have been there, but I have no way to know how Mandrill determine how long that they keep items on the list before attempting again.
总结:发件人应如何管理软跳，以确保高质量的列表?
下面是一个示例，该示例在我的一次软弹跳中返回的JSON应该最终被删除(通过查看明显为假的电子邮件地址):
Here's an example of the JSON returned on one of my soft bounces that should (by looking at the obviously fake email address) be eventually removed:
{
"reason": "soft-bounce",
"detail": "smtp;550 \"[email protected]\": This account is disabled or not yet active (#5.1.1)",
"last_event_at": "2015-10-06 10:16:46",
"email": "[email protected]",
"created_at": "2015-10-02 10:10:56",
"expires_at": "2015-10-08 10:16:46",
"expired": false,
"subaccount": "XXXXXXXX"
,"sender": null
}
推荐答案
在上一个职位上，我在Mandrill中处理+ 40K电子邮件联系人.我们所做的是:
In a previous job position I worked with +40K email contacts in Mandrill. What we did was the following:
- 发送电子邮件
- 每12小时从Mandrill系统中删除一次硬反弹
- 软弹跳被移到灰色"列表中，我们过去三天后曾发送过另一封电子邮件
- 如果三天后发送了电子邮件，则好"电子邮件地址已发回到原始列表中
- 如果三天后我们又收到一次软反弹，则该电子邮件也会从灰色"列表中清除
- 重复步骤2
通过这种方式，我们可以使列表保持健康.
This way we kept the list healthy.
注意::Mandrill不再处理软弹跳，因为这取决于接收邮件服务器的电子邮件尝试次数.
Note: The soft bounces are not handled anymore by Mandrill, as this depends on the receiving mailserver how many tries the email gets.
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