问题描述
如何告诉防病毒公司我们的产品不是病毒?
感谢在上述问题上的任何帮助.
背景:
我们是iBrownie(www.ibrownie.com)的负责人:这是一种内置了Psychology Concept的家长控制解决方案.该解决方案的工作方式类似于典型的家长控制，它可以过滤未授权孩子的网站，并管理他们可以花在互联网上的时间.
问题:
我们已经收到投诉，进一步的测试确认我们的解决方案已被某些防病毒软件阻止并定义为病毒.这给我们的客户造成了极大的麻烦，并严重影响了我们的销售.
需要帮助:
我们如何告诉主要的防病毒软件生产商很好地对待我们的iBrownie解决方案?或者，为了使我们的解决方案可靠，我们需要执行任何特殊代码吗?
Wayne Koong
Hi,
How to tell Antivirus company that our product is not a virus?
Appreciate anybody help on the above issue.
Background:
We are the principal of iBrownie (www.ibrownie.com) : a Parental Control solution with build in Psychology Concept. The solution works like a typical parental control where it filter un-authorize website from kids, and manage duration they can spend on internet.
Problem:
We have received complaint and further testing confirm that our solution is blocked and defined as virus by some antivirus. This has caused major incovenience to our customer and has drastically affecting our sales.
Help needed:
How do we go about to tell major antivirus software producer to treat our iBrownie solution nicely? alternative, any special codes that we have to do to make our solution authentic?
Wayne Koong
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