问题描述
我们开发了一个适用于32位和64位版本的COM插件excel。我们使用AdvancedInstaller来安装插件。我们有一个具有中文语言环境的系统,其中插件已成功安装,但
未显示在excel中。他正在使用Windows XP 32位和Excel 2007.我尝试使用确切的系统要求重现问题(用户区域设置为英语除外)。我们可以看到插件安装并在excel中显示。
我们确实通过检查控制面板确认了在中文语言环境系统中成功安装了插件;插件的所有dll也可以在本地驱动器中看到。我们检查了路径Excel选项 - > AddIns->管理 - > COM
Addins和我们的插件被选中并选中了复选框;我们还检查并确认"禁用项目"部分中没有添加插件;具有确切系统配置的类似用户(区域设置也是中文)可以在excel 2007中看到插件。
我还在问题系统的注册表中检查了适当的条目,一切都很好。
最后,我尝试重新安装插件,并重新启动系统,但我的努力是徒劳的。
之前有人遇到过这样的问题吗?感谢您的帮助。如果您需要其他信息。让我知道。
Hi,
We have developed a COM addin which works for both 32 and 64 bit versions of excel. We use AdvancedInstaller to install the addin. We have a system with a chinese locale where the addin has installed successfully but does not show up in the excel. He is using Windows XP 32 bit and Excel 2007. I tried reproducing the issue with the exact system requirements (except for user locale being English). We could see the addin installed and shown in excel as well.
We actually confirmed the successful installation of the addin in the chinese locale system by checking in the control panel; all the dlls of the addin are seen in the local drive as well. We checked in the path Excel Options->AddIns->Manage->COM Addins and our addin was seen with the check box checked; We also checked and confirmed that the addin is not present in Disabled Items section; A similar user with the exact system configuration(locale is chinese as well) can see the addin in excel 2007.
I also checked in the registry of the problematic system for the appropriate entries and everything is fine there as well.
Lastly, i tried reinstalling the addin and also restarted the system but my efforts were in vain.
Anybody has come across such a issue before? Thanks for your help.If you require additional info. let me know.
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