问题描述
你好,
我只是想安装HLK客户端,但是会出现致命错误并且安装失败。
i'm just trying to install the HLK client, but is prompt a fatal error and the install is failed.
快照:
这里有一些日志:(对不起,好像我不能附上它)
and here is some log:(sorry it seems i can't attach it)
MSI(s0)(E0:A8)[23:12:45:423]:用户政策价值'AlwaysInstallElevated'是0
MSI (s)(E0:A8)[23:12:45:501]:BeginTransaction:锁定服务器
MSI(s)(E0:A8)[23:12:45:610]:注意:1:2203 2:C:\ WINDOWS \ Installer \inprogressinstallinfo.ipi 3:-2147287038
MSI(E0:A8)[23:12:45:626] :注意:1:1715 2:应用程序验证程序x64外部程序包
$
MSI(s)(E0:A8)[23:12:45:642]:调用SRSetRestorePoint API。 dwRestorePtType:0,dwEventType:102,llSequenceNumber:0,szDescription:"Installed Application Verifier x64 External Package"。
$
MSI(s0)(E0:A8)[23:12:45:673] :禁用系统还原服务。返回状态:1058。GetLastError()返回:1058
MSI(s)(E0:A8)[23:12:45:767]:注意:1:2203 2:C:\ WINDOWS \安装程序\inprogressinstallinfo.ipi 3:-2147287038
MSI(E0:A8)[23:12:45:860]:服务器未锁定:锁定产品{435FAE3E- 67B1-9DBD-C7C3-093D6740B9C7}
MSI (s) (E0:A8) [23:12:45:423]: User policy value 'AlwaysInstallElevated' is 0
MSI (s) (E0:A8) [23:12:45:501]: BeginTransaction: Locking Server
MSI (s) (E0:A8) [23:12:45:610]: Note: 1: 2203 2: C:\WINDOWS\Installer\inprogressinstallinfo.ipi 3: -2147287038
MSI (s) (E0:A8) [23:12:45:626]: Note: 1: 1715 2: Application Verifier x64 External Package
MSI (s) (E0:A8) [23:12:45:642]: Calling SRSetRestorePoint API. dwRestorePtType: 0, dwEventType: 102, llSequenceNumber: 0, szDescription: "Installed Application Verifier x64 External Package".
MSI (s) (E0:A8) [23:12:45:673]: The System Restore service is disabled. Returned status: 1058. GetLastError() returned: 1058
MSI (s) (E0:A8) [23:12:45:767]: Note: 1: 2203 2: C:\WINDOWS\Installer\inprogressinstallinfo.ipi 3: -2147287038
MSI (s) (E0:A8) [23:12:45:860]: Server not locked: locking for product {435FAE3E-67B1-9DBD-C7C3-093D6740B9C7}
。
MSI(s)(E0:20)[23:13:34:798]:注意:1:1402 2:UNKNOWN \Installer \Features\E59D265AE788ACAD752C3FB9805CC8AC 3:2
MSI(S0:20)[23:13:34:814]:执行操作:ActionStart(Name = AVRFInstall_UnInstallwow64External ,,)
MSI(s)(E0:20)[23:13:34:829]:执行op:CustomActionSchedule(Action = AVRFInstall_UnInstallwow64External,ActionType = 3073,Source = BinaryData,Target = CAQuietExec,CustomActionData =" appverif.exe" / uninstall)
MSI(s)(E0:24)[23:13:34:907]:调用远程自定义操作。 DLL:C:\ WINDOWS \Installer \ MSI1A47.tmp,Entrypoint:CAQuietExec
MSI(s)(E0:5C)[23:13:34:923]:生成随机cookie。
MSI(s0)(E0:5C)[23:13:34:954]:使用PID 1400(0x578)创建自定义操作服务器。
MSI(s) (E0:C4)[23:13:34:970]:作为一项服务运行。
MSI(E0:C4)[23:13:35:001]:你好,我这是你的32位高架非重映射自定义操作服务器。
CAQuietExec: 错误0x800700ff:命令行返回错误。
CAQuietExec: 错误0x800700ff:CAQuietExec失败
CustomAction AVRFInstall_UnInstallwow64外部返回实际错误代码1603(注意如果翻译发生在沙箱内,这可能不是100%准确)
操作结束23:13:35:InstallFinalize。返回值3.
MSI(s)(E0:20)[23:13:35:657]:PROPERTY CHANGE:删除UpdateStarted属性。它的当前值是'1'。
行动结束23:13:35:INSTALL。返回值3.
CustomAction 返回实际错误代码1603(请注意,如果翻译发生在沙箱内,这可能不是100%准确)
行动结束23:13:35 :RemoveExistingProducts。返回值3.
MSI(E0:A8)[23:13:35:736]:注意:1:2265 2: 3:-2147287035
MSI(s0)(E0:A8)[23:13:35:767]:用户政策值'DisableRollback'为0
MSI(s0)(E0:A8)[23: 13:35:782]:机器策略值'DisableRollback'为0
MSI (s) (E0:20) [23:13:34:798]: Note: 1: 1402 2: UNKNOWN\Installer\Features\E59D265AE788ACAD752C3FB9805CC8AC 3: 2
MSI (s) (E0:20) [23:13:34:814]: Executing op: ActionStart(Name=AVRFInstall_UnInstallwow64External,,)
MSI (s) (E0:20) [23:13:34:829]: Executing op: CustomActionSchedule(Action=AVRFInstall_UnInstallwow64External,ActionType=3073,Source=BinaryData,Target=CAQuietExec,CustomActionData="appverif.exe" /uninstall)
MSI (s) (E0:24) [23:13:34:907]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI1A47.tmp, Entrypoint: CAQuietExec
MSI (s) (E0:5C) [23:13:34:923]: Generating random cookie.
MSI (s) (E0:5C) [23:13:34:954]: Created Custom Action Server with PID 1400 (0x578).
MSI (s) (E0:C4) [23:13:34:970]: Running as a service.
MSI (s) (E0:C4) [23:13:35:001]: Hello, I'm your 32bit Elevated Non-remapped custom action server.
CAQuietExec: Error 0x800700ff: Command line returned an error.
CAQuietExec: Error 0x800700ff: CAQuietExec Failed
CustomAction AVRFInstall_UnInstallwow64External returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
Action ended 23:13:35: InstallFinalize. Return value 3.
MSI (s) (E0:20) [23:13:35:657]: PROPERTY CHANGE: Deleting UpdateStarted property. Its current value is '1'.
Action ended 23:13:35: INSTALL. Return value 3.
CustomAction returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
Action ended 23:13:35: RemoveExistingProducts. Return value 3.
MSI (s) (E0:A8) [23:13:35:736]: Note: 1: 2265 2: 3: -2147287035
MSI (s) (E0:A8) [23:13:35:767]: User policy value 'DisableRollback' is 0
MSI (s) (E0:A8) [23:13:35:782]: Machine policy value 'DisableRollback' is 0
。
MSI(s0)(E0:A8)[23: 13:47:579]:执行操作:RegRemoveKey()
MSI(s)(E0:A8)[23:13:47:595]:注意:1:1402 2:HKEY_LOCAL_MACHINE \ Software\Microsoft \ Windows \ CurrentVersion \Installer \ UserData \S-1-5-18 \产品\ E59D265AE788ACAD752C3FB9805CC8AC \Transforms 3:2
MSI(s) (E0:A8)[23:13:47:611]:执行操作:结束(校验和= 0,ProgressTotalHDWord = 0,ProgressTotalLDWord = 0)
MSI(s)(E0:A8)[ 23:13:47:626]:跳过回滚错误。
返回:5
MSI(s)( E0:A8)[23:13:47:657]:注意:1:2318 2:
MSI(E0:A8)[23:13:47:673]:无系统还原顺序此安装的编号。
MSI(s0)(E0:A8)[23:13:47:689]:解锁服务器
MSI(s)(E0:A8 )[23:13:47:735]:注意:1:2205 2: 3:控制
MSI (s) (E0:A8) [23:13:47:579]: Executing op: RegRemoveKey()
MSI (s) (E0:A8) [23:13:47:595]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\E59D265AE788ACAD752C3FB9805CC8AC\Transforms 3: 2
MSI (s) (E0:A8) [23:13:47:611]: Executing op: End(Checksum=0,ProgressTotalHDWord=0,ProgressTotalLDWord=0)
MSI (s) (E0:A8) [23:13:47:626]: Error in rollback skipped.Return: 5
MSI (s) (E0:A8) [23:13:47:657]: Note: 1: 2318 2:
MSI (s) (E0:A8) [23:13:47:673]: No System Restore sequence number for this installation.
MSI (s) (E0:A8) [23:13:47:689]: Unlocking Server
MSI (s) (E0:A8) [23:13:47:735]: Note: 1: 2205 2: 3: Control
。
推荐答案
请确保您的客户端计算机是干净安装的Windows 10 RTM,
please make sure your client machine is clean installed Windows 10 RTM,
未安装任何其他软件,特别是以前没有安装[HLK客户端]软件。
not installed any other softwares, especially not intall [HLK client] software before.
并且,确保您的服务器和客户端之间的网络是可行。
And, make sure your network between Server and Client is workable.
如果仍有问题,
请分享您的环境并安装步骤,
please share your environment and install steps,
让我们检查一下它在一起。
Let's check it together.
理查德
这篇关于HLK - 客户端安装失败错误1603的文章就介绍到这了,希望我们推荐的答案对大家有所帮助,也希望大家多多支持!