问题描述
我在我的项目中启用了结算功能,甚至为了测试过程(它有效)而发布了10美元的付款。但我无法在Google应用引擎仪表板上更改每日预算。
- 我进入结算状态部分。
- 我正在进入新的每日预算,我点击了提交按钮。
- 我得到的信息不是很多错误:处理请求时发生错误。
因此,我无法更新我的预算,我的配额已超过例如几小时。我的用户正在收到错误,而且我正在亏本,没有选择与Google官方支持联系的任何选项(尝试给电子邮件支持 - 他们可能需要几天的时间才能找到您,并且电话号码需要只有高级客户才能获得PIN码,成为高级客户也需要几天时间......)。
有什么建议吗?
我已经尝试过:
- 确保我只有一个Google帐户在更改预算时登录
- 替换付款方式
- 添加另一个用户作为结算管理员并更改该用户的预算
似乎没有什么可行的。
更新:在向Google的开发者倡导者伸出援手之后,我发现他们知道这个问题。他们声称昨晚解决了这个问题,对我来说,现在已经解决了这个问题。
I have billing enabled on my project, and have even issued a $10 payment just to test out the process (it works). But I am unable to change my daily budget on the google app engine dashboard.
- I go to "Billing Status" section.
- I am entering the new daily budget and I hit the "submit" button.
- I am getting the not very informative error: "There was an error processing the request".
So I'm stuck without being able to update my budget, and my quota has exceeded for instance hours. My users are receiving errors and I am losing money, without any option of reaching out to Official Google Support (tried to email support - it can take up to a couple of days for them to get back to you, and the phone number requires a PIN that only premium customers get. becoming a premium customer also takes a couple of days...).
Any suggestions?
I have already tried:
- making sure I have only one Google account signed in while changing the budget
- replacing payment method
- adding another user as a billing admin and changing the budget with that user
Nothing seems to work.
UPDATE: After reaching out to a developer advocate from Google, I found out that they are aware of this issue. They claim to have solved it last night, and for me the bug is now solved.
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