问题描述
你好
我现在尝试两次安装Visual Studio 2015社区，安装最终挂起.
I have tried to install Visual Studio 2015 community twice now and the installation ultimately hangs.
我让它两次都运行了24个小时以上，并陷入了一个特定的问题.
I have let it run for over 24 hours both times and gets stuck on a particular problem.
最近一个是Windows 10通用平台套件，我不记得最后一个了. 我上次安装时崩溃了，现在我无法使用笔记本电脑的触控板.
The most recent one was the Windows 10 Universal Platform Kit, I cannot remember the last one. I crashed out of the last install and now I cannot use my laptop trackpad.
任何帮助将不胜感激！
谢谢！
Dave
推荐答案
感谢您在MSDN论坛中发帖.
Thank you for posting in MSDN forum.
>>我在上次安装时崩溃了，现在我无法使用笔记本电脑的触控板.
如果您当前无法使用触控板，请重新启动并检查所有Windows更新以修补所有补丁.
If you couldn't use your trackpad currently, please reboot and check all the windows update to make all the patches up.
从您的描述来看，您似乎是通过Web Installer安装了VS，如果网络速度不佳，则可能导致安装卡住.
From you description, it seems that you installed the VS by Web Installer, if the network speed is not in a good condition, It could lead to the stuck of installation.
要消除Internet变量，建议您下载ISO，验证SHA-1以确保ISO不会损坏，然后在本地安装.
To eliminate internet variables, I suggest that you download the ISO, verify the SHA-1 to ensure the ISO is not corrupt, then install locally.
VS 2015 iso微软官方下载链接:
https://www.visualstudio.com/en-us/downloads/download- visual-studio-vs.aspx
VS 2015 iso Microsoft official download link:
https://www.visualstudio.com/en-us/downloads/download-visual-studio-vs.aspx
VS 2015 iso文件SHA-1值链接:
https://www.visualstudio.com/zh-CN/下载/visual-studio-2015-iso-sha1-vs.aspx
VS 2015 iso files SHA-1 Values link:
https://www.visualstudio.com/en-us/downloads/visual-studio-2015-iso-sha1-vs.aspx
PS:为确保您的软件包是否损坏，
请使用FCIV.exe 至 验证ISO的哈希值.
任何差异都表明该文件已损坏.这是 以了解如何使用它.
PS: To make sure whether your package is corrupted or not,
please use FCIV.exe http://support.microsoft.com/kb/841290 to verify hash of the ISO.
Any discrepancy would indicate that the file was corrupted. Here is a blogfor how to use it.
如果上述方法仍然不能解决问题，我需要您安装日志文件来解决此问题，
请使用 http://aka.ms/vscollect 来收集安装日志.使用它之后，您将在％temp％文件夹中找到vslogs.zip.请将文件上传到 https://onedrive.live.com/并在此处共享链接
If the above still doesn't help, I need you installation log file to troubleshoot this issue,
please use http://aka.ms/vscollect to gather the installation logs. After using it, you will find vslogs.zip from %temp% folder. Please upload the file to https://onedrive.live.com/ and share the link here
最好的问候
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