问题描述
通常,从SharePoint打开Word或Excel文件时,我们会弹出一个窗口.但是当我单击文档/excel文件时,没有弹出消息.此问题仅适用于一个用户.我比较了浏览器设置,所有内容都与其他计算机匹配.
有谁知道这种奇怪行为的原因是什么?
Hi,
Usually we get a pop-up window when opening a Word or Excel file from SharePoint. But When I click a document/excel file, I am not getting pop up message.This issue is only for one user. I did compare the browser settings, everything is matched to other computer.
Does any one know what could be the reason for such a weird behavior?
我关注了下面的链接,但没有运气.
I followed below link but no luck.
https://adminit.ucdavis.edu/tech-tips/popup
https://adminit.ucdavis.edu/tech-tips/popup
任何帮助将不胜感激.
谢谢
OK29
推荐答案
您的问题真奇怪.碰巧发生在您自己身上,其他人可以接收到弹出窗口.
It is so strange for your issue. Just happens on yourself and others can receive the pop-up.
您是否与其他计算机使用相同的浏览器?您是否访问同一个网站?您能收到此弹出式窗口"吗?之前的窗口?
Are you using the same browser with other machine? Are you access the same website? Can you receive this "pop-up" window before?
转到Internet选项>安全>受信任的站点,然后单击将所有区域重置为默认级别".同时转到Internet选项>安全>本地Intranet,然后单击此选项.然后检查是否可以收到此弹出窗口.
Go to Internet Options > Security > Trusted Sites, and click "Reset all zones to default level". Also go to Internet Options > Security > Local intranet and click this option. Then check if you can receive this pop-up.
清理浏览器的缓存和Cookie,然后进行测试.
Clean your browser Cache and Cookies, then have a test.
如果上述方法不起作用,请转至Internet选项>.进阶>点击重置"在重置IE设置"中部分.点击删除个人设置"和重置".
If above does not work, go to Internet Options > Advanced > click "Reset" in the "Reset IE settings" section. Click "Delete personal settings" and "reset".
最诚挚的问候,
艾伦·贝
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