To download and run RemoveSymantecMacFiles:
- Download RemoveSymantecMacFiles.zip from the following address:
ftp://ftp.symantec.com/misc/tools/mactools/RemoveSymantecMacFiles.zip
Symantec updates this tool regularly to accommodate changes introduced in newer releases of Symantec Endpoint Protection for Macintosh, so if you have not downloaded it recently, we recommend you do so now. - On the target Macintosh, and double-click the RemoveSymantecMacFiles.zip file that you downloaded so that the file expands. We recommend using the built-in Archive Utility to expand this file.
NOTE: To use this tool, you must be logged in to the Macintosh with an Administrator account with a non-blank password. - Open the RemoveSymantecMacFiles folder.
- Double-click RemoveSymantecMacFiles.command (if you do not display file extensions, it appears asRemoveSymantecMacFiles). This launches a Terminal window.
- Type your Mac OS X password, and then press return. When you type your password, no characters appear.
- Do one of the following:
- To remove all Symantec files and folders, type 1
- To quit RemoveSymantecMacFiles without removing any files, type 2
- Press Return.
- The utility RemoveSymantecMacFiles removes all files within Symantec-installed folders, even those you may have created yourself. See the Warning above.
- On the Terminal menu, click Quit Terminal.